Manis33 Privacy Policy – Your Data Security is Our Priority

1Information We Collect

Manis33 collects various types of information from members to ensure the services provided are secure, seamless and meet the needs of every user. The information we collect falls into two main categories:

Information you provide directly:

• Full name as stated in official identification documents
• Date of birth and gender
• Email address and mobile phone number
• Current residential address
• Bank account or digital wallet details used for transactions
• Copy of identification documents for KYC verification purposes

Information collected automatically:

• IP address and device information used to access the platform
• Login session data including time, date, and approximate location
• Gaming activity records and transaction history
• Website usage data via cookies and similar tracking technologies
• Technical information such as browser type, operating system and screen resolution

2How We Use Your Data

All information collected by manis33 is used for lawful and transparent purposes. Below is a summary table of our data usage:

Manis33 will not use your data for any purpose other than those stated above without obtaining your consent first. If you do not wish to receive marketing communications, you may unsubscribe at any time through your account settings.

3Information Sharing

Manis33 takes the confidentiality of your information seriously. We do not share your personal data with external parties except in the following limited and controlled situations:

• Third-party service providers — including payment processors, gaming software providers, and technical infrastructure suppliers that help us deliver our services. All these providers are bound by strict confidentiality agreements.
• Legal and regulatory authorities — manis33 fully complies with lawful requests from law enforcement agencies, regulatory bodies, and courts when required by law.
• Fraud prevention — under certain circumstances, information may be shared with industry partners to prevent fraud, money laundering, and other illegal activities in the shared interest of members.

4Data Security

Manis33 continuously invests in the latest security infrastructure to protect your personal data from unauthorised access, disclosure, alteration or destruction. The security measures we implement include:

• End-to-end encryption — all communications between your device and manis33 servers are protected with unbreakable 256-bit SSL/TLS encryption.
• Two-factor authentication (2FA) — an additional security layer requiring identity verification via a second device each time you log in from a new device.
• 24/7 threat monitoring — an automated monitoring system that operates around the clock to detect and respond to any suspicious activity in real time.
• Regular security audits — penetration testing and independent security audits are conducted periodically to identify and address any vulnerabilities.
• Data segregation — financial data and identity data are stored separately with different layers of access controls.

While we take all reasonable precautions, no security system can be guaranteed 100% safe. In the event of any data breach affecting your personal information, manis33 will notify you and the relevant authorities within the timeframe required by law.

5Cookies & Tracking Technologies

Manis33 uses cookies and similar tracking technologies to enhance the user experience and collect analytical data that helps us continuously improve the platform.

Types of cookies we use:

• Essential cookies — required for core platform functions such as login sessions and security. Cannot be disabled.
• Performance cookies — collects information on how you use the platform to help us improve the user experience. Data is collected anonymously.
• Functional cookies — remembers your preferences such as language, region, and display settings to provide a more personalised experience.
• Analytics cookies — used to understand aggregate traffic patterns and user behaviour for service improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the manis33 platform.

6Data Retention Period

Manis33 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this privacy policy. Specific retention periods are as follows:

• Active account data — retained for the duration your account is active and for an additional period after account closure to fulfil legal obligations.
• Financial and transaction records — retained for a minimum of 7 years from the transaction date in compliance with Malaysia's financial legal requirements.
• KYC Documents — retained for a minimum of 5 years after account closure or the end of the business relationship.
• Customer support communication log — retained for 2 years for reference and dispute resolution.
• Anonymised analytics data — may be retained for a longer period as it cannot be linked to any specific individual.

7Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the manis33 privacy policy, you have the following rights regarding your personal data:

• Right to access — you may request a copy of the personal data we hold about you at any time.
• Right to rectification — if your information is inaccurate or outdated, you have the right to request a correction at no charge.
• Right to withdraw consent — you may withdraw consent for certain data processing (such as marketing) at any time.
• Right to object — you may object to the processing of your data for specific purposes such as direct marketing.
• Right to request erasure — under certain circumstances, you may request that we delete your personal data, subject to relevant legal obligations.

To submit any request regarding your privacy rights, please contact the manis33 data protection team via live chat or our support email. We will process your request within 30 days of receipt.

8International Data Transfers

As part of manis33's global operations, your personal data may be transferred to, stored, or processed in countries outside Malaysia. Such transfers occur when our service providers operate from international locations.

Manis33 ensures that any international data transfers are carried out with adequate safeguards, including:

• Data processing agreements compliant with international data protection standards
• Standard contractual clauses approved by the relevant data protection authority
• Thorough data protection assessments before any new transfer is approved

Your data will not be transferred to any country that does not maintain an equivalent or higher level of data protection than Malaysia without your prior consent.

9Children's Privacy

The manis33 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from minors.

10Privacy Policy Amendments

Manis33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. Any material amendments will be communicated to you via:

• A prominent notice on the manis33 platform homepage
• Notification email sent to the email address registered on your account
• In-account notice upon your next login

Continued use of the manis33 platform after any privacy policy amendments take effect will be considered acceptance of the updated terms. If you do not agree with the amendments, please discontinue use of the platform and contact us to close your account.

The latest version of this Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions.

11Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way manis33 handles your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected] (text display only, not clickable)
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the platform
• Response time: We will respond to all privacy enquiries within 3–5 business days